People-driven transformation

Digital transformation is a compulsory step even for organizations working in the no profit sector. How to approach the transition and stay relevant in the future? How to involve people in understanding and embracing a general need for renovation and change? At Doctors without borders (Medici Senza Frontiere Italia), we’ve put staff members and their well-being at the center of our transformative process, by first envisioning a new working environment, the Collaboration Maximizer, tailored around individuals, teams and organization’s needs. That was just the beginning of a two-years effort of co-designing new processes, rituals and practices - to ultimately allow everyone to work more effectively together, as well as embed creativity and flexibility in everything we do. With low investments and relatively short times, the transition has been adopted throughout the entire organization, giving MSF the readiness and confidence to bring innovation to the next level, and start rethinking their entire offering and service model.