6 giugno 2025
Man VS Machine: can we actually tell the difference between AI and human material?
Recent studies have revealed how we show different behaviours to chatbots that are more 'robotic' versus others that show more human features, but what does our brain see when we are faced with AI content? The skin conductance response (SCR) is an indirect measure of our nervous system's activation in response to a particular set of stimuli and has become a biological marker for attention, familiarity and emotive states. It displays pre-conscious activation, measure of a 'gut feeling', which has been used widely in consumer neuroscience to analyse how we instinctively respond to branded content and campaigns. We know that AI-generated stimuli can sometimes trigger the 'uncanny valley' feeling, but can our brains tell the difference between AI and human, where does it draw the line and how does this affect our behaviour when we are faced with it in marketing? In an attempt to answer these questions, Giulia ran a neuromarketing study measuring SCR when participants were watching AI and human generated content, and the preliminary results paint an interesting story about the future and ethics of marketing.