Abby: ABB's Internal, Award-Winning AI Platform

The session illustrates how ABB moved from a Gen AI proof‑of‑concept to a scalable platform adopted by 40,000+ employees, driving a shift in mindset and ways of working. The audience will learn about: Technology setup: how Abby is built, secure cloud hosting of 15 LLMs, privacy, compliance and system integrations. Capabilities and adoption: user features, Agent Marketplace, APIs, and adoption at scale. Governance and education: global rollout in an agile, decentralized organization supported by education initiatives.